Sunday, May 27, 2007

Extreme Jobs

How many hours a week do you work? Do you travel? Do you supervise or mentor people? Are you required to be available to clients 24/7? Do you have to attend work-related events outside of regular work hours? Are there even such things as "regular work hours" where you work?

If you answered yes to these questions, then you might just have what Sylvia Ann Hewlett calls an "Extreme Job." In her book Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success, Hewlett discusses the rise of extreme jobism as a barrier which keeps women from the executive suite, but also keeps men stressed and harried. It's true, fewer women with children hold extreme jobs than do men -- mainly because of the competing demands of work and family. Women who are also moms tend to step down, or away, from extreme jobs in an effort to find a balance in their lives.

Hewlett backs up her arguments with terrific research. In surveys, people in extreme jobs report the toll their work life takes on their health -- "more than two thirds don't get enough sleep, half don't get enough exercise, and a significant number overeat, consume too much alcohol, or rely on medications to relieve insomnia or anxiety," Hewlett finds.

But the biggest toll comes in the personal life of people with extreme jobs. Hewlett cites Arlie Hochschild's book The Time Bind, and talks about the stress on a relationship when both people work long hours at demanding jobs. "Hochchild shows that for many professionals 'home' and 'work' have reversed roles: home is where you expect to find stress -- and guilt; while work has become the 'haven in a heartless world' -- the place where you get strokes and respect, a place where success is more predictable."

Just about the same time I read Hewlett's book, the Washington Post ran an article about workaholism. Serendipitous coincidence for me, because I was able to connect some dots. The Post article suggested workaholics take a look at relationships in the family, and ask, "Do you routinely get home after the kids are in bed? Miss important family events? Do you get impatient with family members because you have so much work to do?" The Post quotes Chris Essex from the Center for Work and the Family who says that some workaholics "choose to stay at work because family is harder work. They have skills and training that allow them to be successful at work, but they don't have the skills and training to be successful at home."

See a theme here?

It seems that sometimes people use the demands of their job as a barrier to real, deep connection with others. Busy single people can't make plans with others; busy married people can't make plans with their families. Which is one big, honking way to avoid connecting with people at all.

Kinda sad, isn't it?

The rules and roles are well-defined at work -- thus giving the control freak among us plenty of comfort. At home, however, the footing's somewhat dicier, and harder to control. So, stay at work -- in the comfort zone -- or come home, where all bets are off.

If you recognize yourself in this paradigm, there are some things you can do to begin balancing your life and making deeper connections with your family and friends:

1) Start measuring yourself by a new yardstick. Rather than making your long hours and demanding schedule a "badge of honor", define yourself in other ways -- as a good parent, a good friend, a good squash player. So many times I've been in situations where one person talks about how demanding their job is only to have the next person "one-up" with how demanding their job is. If you find yourself in this kind of dueling banjos, just stop. De-escalate. You'll be doing everyone a favor if you are a walking example of a happy, balanced life.

2) If you are the boss and you demand that your staff model your driven behavior, ask yourself if that's really necessary. Do you have stressed-out people? Do you have people who are frequently ill? How's morale? Do you have high turnover? Hewlett points out that it costs one and a half times a person's salary to replace them -- it costs more the higher in the organization you go. Workaholism, then, costs you more as a manager than it likely gets you. Change the group think, and you will get happier, more productive people who like what they do -- and, as I've often found -- will stay loyal to you and your organization.

3) Get some training. Go to a couples retreat, take some parenting classes or take up a hobby. In our workplaces we get leadership training, diversity training, computer training, ethics training, team building exercises and stress management classes. Why don't we do this in our own homes? Make a "training schedule" for your non-work life, and build those skills which might be lacking. If you can find rewards from this kind of training -- more sex, more happiness, more connection, more fun (just to name a few) -- then the reward of an extreme job begins to pale in comparison. Believe me.

The bottom line is this: where you put your attention will grown more important in your life. If you put 120% of your attention on your work life, how much do you have for the rest of you? -80% is my guess. I'm not saying you can't be successful. You can be. I'm not saying you can't work hard. You can. The goal is balance. Work smart. Work efficient. Define yourself by your whole life, not just one part of it. It's in that balance that life has the most meaning. And the most joy.

Saturday, May 19, 2007

Getting Back To Work

Show me a woman 40 to 55 years old who's been home with her kids, and I'll bet you she's had this thought at one point or the other: "Maybe I should go back to work." And with the magic of my all-knowing, all-seeing swami-like brainpower, I'll bet she's also said, "Who'd hire someone like me, who's gone 15 years without a pay check?"

It's not that I'm able to read minds. I usually can't. Rather, I am able to listen, and plenty of women are talking about how to transition back to work.

As a coach, I've been able to successfully help at-home moms find their way back meaningful and lucrative employment. Want to know how?

Know what you're good at, and what you like to do.
Just because you worked 70 hours a week as a partner in a law firm, doesn't mean you have to do that now. Many former highly skilled women forecast ahead and see a very black or white future, when it comes to going back to work. "I have to go back as a full-time partner or I can't go back at all." Not so, grasshopper. You are smarter and wiser than you were then. Just make an inventory of what was best of what you did in your job, and add in the things you like about what you're doing now. There may be similarities, or eye-popping opportunities that arise from a crosshatch of your past and your present.

The gap won't matter to people who know what you can do. Over 70% of jobs are filled by personal referral, so rely on your network of contacts -- both from your professional days and from your at-home days. Let's say you were a ferocious litigator who became a ferocious advocate for diversity in your children's school. Perhaps you could go to a non-profit dedicated to diversity and offer your services. They might not need you full-time, but they might help you find your Bridge Job.

Love the beauty of the "Bridge Job". The beauty of what I call the "Bridge Job" is that it's often short-term, project-oriented, working for someone who knows you and has a specific need. Often the Bridge Job is just a means to an end -- with the end being your next job. I recently coached a wonderful woman whose Bridge Job was in the Federal Government, working for a former boss. This position gave her a perch from which she could do good work, build her network, establish a salary level and get her self-confidence. I am pleased to announce that she recently left the government for a big, hot-shot job on Wall Street.

There was a time when I was a full-time mom, at home with my wonderful kids. Although I enjoyed my time in corporate America, and truly loved working at the White House, mothering my children was just about the best experience I ever had. But like a lot of women, at a certain point time and events collided, so I went back to work.

In some ways, I took an easy path -- I re-started my consulting/coaching practice. And starting a business that reflects your own values, can be an excellent way to go forward. I am coaching several woman-owned small businesses as they grow and develop -- and watching the institutionalization of things like flexibility and Bridge Jobs and openness is truly inspiring.

I am also coaching women who are taking the harder path: re-entering the corporate workplace. Their big fears? Who will hire someone with an "employment gap"? If they do get a job, will they have to work 70 hour weeks? Will they have flexibility? Will they have seniority?

Fortunately, the picture is beginning to shift for women re-entering the workforce. Sylvia Hewlett's new book Off-Ramps and On-Ramps: Keeping Talented Women On The Road To Success (Harvard Business School Press), provides an excellent template for corporations and organizations to follow to ease the non-linear careers of women.

Attention all HR executives, recruiters and C-level folks who read this blog (and there are many of you): You need to get this book and take a long, hard look at the realities hiring futurists predict. Disqualifying candidates simply because they took time off to care for children, or elders, or their own health, eliminates a talented and vital portion of highly qualified individuals. Developing innovative ways to recruit, retain and support these people may just be the key to your long-term business success.

What Hewlett calls "The White Male Career Model"-- continuous, goal-oriented movement; full time employment and office face time; 'catching the wave' of a big promotion in your 30s; primarily motivated by money -- is falling by the wayside. I wrote about the differences between men and women a few weeks ago. If you recall, I suggested men are goal-oriented and women are experience-oriented in many aspects of life. Hewlett supports this idea with research that shows women -- regardless of whether they have children or not -- are more motivated by the connections they make in their work, and balance, than in monetary rewards. "The Female Career Model" then, would include nonlinear careers; a mix of full/part-time/project work; an ability to pass up promotions selectively; a focus on connections and experience over money. Hewlett's research shows that women really want to 'give back' in their work -- and be fairly compensated, naturally. But waving more money in front of a woman to get her to comport to the White Male Career Model is going to be an attempt that fails.

What she needs, and values, is connection, flexibility, and a culture that drops the stigma surrounding 'dropping out' or 'cutting back'.

Before I close, I want to tell you about a friend of mine who worked in politics and government. She was a very successful and well-regarded human resources executive. Then she married (a great guy) and they had children. My friend stepped back from her work and became an at-home mother. After the disputed 2000 election, she was called to "help" with the mountains of personnel paperwork piling up. It was a short-term position that ended up going something like 18 months. She went back to mothering. Then, she was approached about taking a big, full time job in the government, which she did. She called me one day and said, "Anyone can do this, Michele. It's not hard. You don't lose your skills -- it all comes back!" Today, this friend of mine serves as one of the highest ranking women in the White House -- she's Anita McBride, former at-home mom, now Chief of Staff to the First Lady.

You can go back to work after a gap in your employment history. It's possible. Target people who know you, and know what you can do. Aim for a Bridge Job as you transition from one stage of your life to another. Select people and organizations who prize flexibility and other values important to you.

And, remember what Anita said, "You don't lose your skills -- it all comes back!"

Wednesday, May 02, 2007

Supply & Demand

"I don't even know who I am any more," the 40-something woman across the table said to me. "Am I just someone's mom? Someone's wife? The chauffeur? The person who does the laundry and cooks the meals? Is that all I am?"

It's a perverse irony -- we love to do things for others, yet by doing so we often lose ourselves. We're always ready to help others, always available to tend to that which needs tending. We’re so accommodating that our help becomes expected rather than appreciated.

It's a fact that when things become too easy, too plentiful, too ubiquitous, they are often taken for granted. This is true whether it's a person place or thing. The bottom line is that when something is too available, it is less valuable.

But that's supply and demand for you. Too much supply in the system yields lower value. More demand than supply raises value.

If you are someone who derives meaning and purpose from being needed, you may find that your willingness to drop your priorities to help others meet their priorities devalues both you and what you want to do.

Here’s an example: The laundry is always done on time. Your family comes to expect it. There is always food, and no one fixes meals but you. You help with homework. You come running when called. Even when you are knee deep in paying bills, figuring income taxes or coordinating the big fundraiser, you drop what you are doing to help someone else. You feel frustrated because you never seem to finish anything, and you can't concentrate long enough to focus on the big picture.

Another example: You have a big project on your dance card. You chunk it up into doable steps and make a plan for getting it all done on time. Then Jim pops his head into your cube and says, "Can you help me with the Framastan contract?" You like being needed, especially by Jim (who is a good guy but REALLY needy), so you say, "Sure!" Next thing you know, Jim is presenting and not mentioning that you helped in any way -- and your project is still not done.

An example of putting your own needs last: Your source of soul-boosting strength is full sweat mountain biking. However, whenever you go biking you feel guilty if you don't bring your two year old along in a bike seat, and your five year old along on his own bike. They can't manage trails, so you stick to the flat path. You never break a sweat and your soul is teased, but not nourished.

When your needs are always trumped by another’s needs, you telegraph the message “I am not important.” Oh, you may feel important in the doing, and in being needed. But if your own objectives and priorities are not valued – even by you – your own objectives and priorities will fall by the wayside.

When you provide endless supply, the value of what you provide is diminished. In fact, your very sense of self becomes diminished.

How do you get supply and demand into appropriate balance? Start by honoring your own needs, values, objectives and priorities. Easier said than done? OK, I’ll give you a script.

Your child yells, “Hey, come look at this!” You say, “Sweetie pie, I am working on the taxes and can’t come right now. Can you explain to me what you see?” That way, if what he wants you to see is a commercial for Snappy-Poppy O’s or an escaped gerbil or, oh, blood, you can react accordingly. You are also teaching him that what you do is important and deserves respect. A great life lesson.

Jim asks for help on the Framastan contract. You say, “Jim, I’d love to help you but I have to get this project done by Thursday at 3pm. Can I help you after that?” In all likelihood, Jim will move on and look for another sucker to do his work for him. And you have proven that you are not that sucker.

You plan to go mountain biking to work up a sweat and feed your soul. Keep that objective in mind and leave the kids at home in the care of someone wonderful (then, when you get home and are showered, push that caring someone out the door for his or her own soul-feeding time). Prioritize your “me time” – because doing so helps you be a better parent.

Sometimes your over-supply of “help and assistance” can be read as “You are not capable of doing this for yourself” or “You will make a muddle of this, so I am going to take care of it.” Both of these sentiments completely disempower the other person. Think about it: when you go on a girl’s weekend once a year and always arrange a babysitter to support your husband, what message are you sending? That he’s incapable of effective parenting? Then why in the world do you complain that he never does anything? You’ve already sent him the message that he can’t, loud and clear.

We lose ourselves, like the 40-year old woman I talked with, when we devalue our selves by being too available, and not honoring our own needs and objectives. So, be careful of what you supply. Calibrate your help and assistance to meet reasonable demands. Keep your value up by giving others the chance to meet their own demands. You have a right to know who you are, and you get it through a steady supply of self-respect.